Privacy Policy
At Orion Roams, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information: Your name, shipping address, phone number, and email address.
Order Details: Product preferences, purchase history, and delivery information.
Communication Data: Any communications you send to us, including email inquiries or customer service requests.
2. How We Use Your Information
We use the information collected for the following purposes:
To process and deliver your orders (we only offer Cash on Delivery payments).
To communicate with you regarding your orders, deliveries, and customer service inquiries.
To improve our website and enhance your shopping experience.
To send updates about promotions, offers, and new products (if you opt-in).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your information with:
Trusted delivery partners to fulfill and deliver your orders.
Government authorities or law enforcement if required by law.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences
5. Your Privacy Rights
You have the right to:
Access the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your personal data (subject to legal or operational reasons)
6. Opt-Out Instructions
You may opt out of receiving marketing emails and communications at any time by:
Clicking the “Unsubscribe” link in any marketing email we send
Contacting us directly at [email protected] with your opt-out request
Please note: You will still receive emails relating to your orders and deliveries even if you opt out of marketing communications.
7. Security of Your Information
We implement reasonable and appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
8. Payment Information
At Orion Roams, we offer Cash on Delivery (COD) as the only payment method.
9. International Users
As we operate worldwide, by using our website, you understand that your information may be transferred to and processed in countries outside your residence.
10-. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically. The latest version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
[email protected]
